Shipping Policy
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At Karigari, we take pride in our efficient shipping methods and careful packaging to ensure your items arrive in perfect condition. We offer competitive shipping costs and strive to provide a seamless delivery experience to our customers.
Our shipping policy is designed to be transparent and customer-friendly, so you can trust that your orders will be handled with the utmost care and delivered to you in a timely manner.
We are committed to keeping you informed every step of the way, from order confirmation to shipment tracking. Your satisfaction is our priority, and we want you to feel confident when choosing KARIGARI for your furniture and home goods needs.
1. Shipping Methods and Timelines
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We offer standard shipping for all orders within India.
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The estimated delivery time is 7-10 business days from the date of Payment received.
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For international orders, please contact our customer support for shipping options and timelines.
2. Shipping Charges
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Shipping charges are calculated based on the weight, dimensions, and delivery location.
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The shipping cost will be displayed during the checkout process.
3. Order Processing
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Orders are processed within 3 to 5 business days after payment received.
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You will receive an email with tracking information once your order is shipped.
4. Packaging
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We take utmost care in packaging your wooden furniture and handicraft items.
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Fragile items are securely wrapped and cushioned to prevent damage during transit.
5. Delivery Address
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Please ensure that the delivery address provided during checkout is accurate and complete.
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We are not responsible for delays or non-delivery due to incorrect addresses.
6. Tracking Your Order
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You can track your order using the provided tracking number.
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We may use third-party shipping carriers to deliver your order.
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Once the product is dispatched, you will be notified by shipping company.
7. Delayed Shipments
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In case of any unforeseen delays, we will notify you promptly via email or phone.
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We strive to minimize delays and ensure timely delivery.
8. Returns and Refunds
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If you receive damaged or defective items, please contact our customer support within 48 hours of delivery.
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We will arrange for a replacement or refund as per our return policy.
9. Contact Information
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For any shipping-related queries, feel free to reach out to us:
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Customer Support : +917073866543
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Email: Info@karigarifurniture.in
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HOW TO RETURN THE PRODUCT
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Request for Video of Damaged Product
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Dear valued customer,
We apologize for any inconvenience caused by the damaged product you received. To expedite the return process and assist us in assessing the issue, we kindly request that you provide a short video showing the damage.
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Instructions for the Video:
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Clear Lighting: Ensure the area is well-lit so that the damage is clearly visible.
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360-Degree View: Capture the entire product from different angles, focusing on the damaged areas.
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Close-Ups: Zoom in on any specific defects, scratches, or breakages.
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Narration (Optional): If possible, briefly describe the damage in the video.
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Please send the video to Info@karigarifurniture.in within 48 hours of receiving this email. Once we receive the video, our team will promptly initiate the return process and guide you through the next steps.